Founded in 2016, Omelink is a global provider of customized contact center services focused on offering innovative solutions for business clients from around the world.
Our successful delivery model offers solutions covering complete customer lifecycle leveraging collaborative models that are tailored to address the unique business challenges of each client and help them build brand loyalty and improve customer experience.
We partner with our clients to help them stay ahead of the curve through transformational operational solutions and deliver increased efficiency, deeper insight and superior outcomes. At Omelink, we believe that working with our clients is an opportunity that helps us generate mutual business values for our clients and us.
Omelink is specialized in B2B and B2C inbound and outbound services. From customer service, technical support, acquisition and enrollment, sales, collections and claims with capabilities to deliver services over voice, email and chat. Our services help companies improve their operations, decrease their expenses, enable them to scale through our cost-effective, value-generating, quick ramp-up capabilities.
At Omelink, we’re committed to the success of our clients and our employees. We strive to create a high-performing, positive and ethical environment that attracts and retains only the best. Everything we do stems from our passionate personalities—from enabling business agility to innovating and curating that competitive advantage for our clients. We’re champions of diversity, inclusion and respect for others—and new ideas or perspectives are always welcome with us. Just as growth is important to our team members, it’s important to us, too. We encourage an environment of continuous learning, professional development and career growth opportunities.
Engagement – Work as one, have fun, build energy.
Credibility – Act with integrity
Transformation – Continuously improve and innovate
Empowerment – Commit to employee and client success
Service – Make a social impact
At Omelink, we’re committed to making positive, meaningful contributions to the local communities where we operate. Ever mindful of our ethical, social, environmental and financial footprint, we aim to continuously support our community partners and the pillars of good corporate citizenship.
Beyond providing employment opportunities, Omelink aims to give back to the community through purposeful and strategic charitable donations and impactful community extension programs. We regularly assist with feeding programs, participate in blood drives and lead relief efforts for victims of natural disasters. We also believe in the spirit of volunteerism and encourage our employees to render service to our community partners through the philanthropy leave.